“Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone.“If anything is good for pounding humility into you permanently, it’s the restaurant business.” – Anthony Bourdain.“A good restaurant is like a vacation it transports you, and it becomes a lot more than just about the food.” – Philip Rosenthal, Television Writer and Producer.“A restaurant is a fantasy-a kind of living fantasy in which diners are the most important members of the cast.” – Warner LeRoy, Businessman.they found we were filling a need they didn’t know they had.” – Howard Schultz, CEO of Starbucks. a gathering place between home and work where they were treated with respect. Once they tasted ours and experienced what we call “the third place”. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren’t enjoying it. “Customers don’t always know what they want.“One thing I always say is being a great chef today is not enough – you have to be a great businessman.” – Wolfgang Puck, Chef.“One of the reasons that people enjoy coming to a great restaurant is that when an extraordinary meal is placed in front of them, they feel honored, respected, and even a little bit loved.” – Marcus Samuelsson, Chef.But the rest counts as well: The mood, the atmosphere, the music, the feeling, the design, the harmony between what you have on the plate and what surrounds the plate.” – Alain Ducasse, Chef. And it has to be somewhere between 50 to 60 percent of the dining experience. “Let’s face it: if you and I have the same capabilities, the same energy, the same staff, if the only thing that’s different between you and me is the products we can get, and I can get a better product than you, I’m going to be a better chef.” – Thomas Keller, Chef.Never take things for granted.” – Michael Symon, Chef and Television Host. When times are great and restaurants are jamming, that’s when some restaurants get sloppy and take things for granted. “You’ve always got to work to your highest ability level. Go and see it for yourself.” – Gordon Ramsey, Chef and Television Host. There is so much to learn from watching a restaurant getting absolutely panned and having a bad experience. “Find what’s hot, find what’s just opened and then look for the worst review of the week.If you look at maybe the top chef in the world, or at least monetarily, it’s like Wolfgang Puck, but he makes as much money as an average crappy investment banker.” – David Chang, Chef and Television Host. “There’s the common misconception that restaurants make a lot of money.“There are people with otherwise chaotic and disorganized lives, a certain type of person that’s always found a home in the restaurant business in much the same way that a lot of people find a home in the military.” – Anthony Bourdain, Chef, Author and Television Show Host.
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